Refund and Returns Policy - Garvey Outdoors
Effective date: [Effective Date]
1. About this policy
This policy applies to digital e-books sold by Garvey Outdoors, including e-books about camping, survival, hunting, fishing, and hiking.
2. Digital products
Our e-books are digital products delivered electronically. No physical item is shipped, so there are no physical products to return.
3. Refund eligibility
You may request a refund within [14] days of your purchase. The business owner may change this refund period by updating this policy.
To be eligible, your request must be made within the refund period and relate to an order placed with Garvey Outdoors. We may deny a request if we reasonably believe the refund policy is being abused, including through repeated refund requests. This does not affect any rights you may have under applicable law.
4. How to request a refund
Email levigarvey2011@gmail.com with:
- Your order number or other purchase details
- The email address used for the purchase
- The e-book title
- A brief explanation of your request
We may contact you if we need more information to locate or review your order.
5. Refund processing and access
If we approve your request, we will issue the refund to the original payment method. We aim to process approved refunds within 10 business days. Your bank or payment provider may take additional time to show the refund.
When a refund is issued, your access to the refunded e-book will end. You must stop using it and delete any copies you have downloaded. If we decline your request, your access will remain unchanged.
6. Contact us
For questions about this policy or a refund request, contact:
Garvey Outdoors
Email: levigarvey2011@gmail.com